Product Help

Digital Prints

• How do I order digital prints?
• How do I preview images to ensure that my photos are not cropped?
• How do I crop my photos?
• A yellow exclamation mark (!) or a red cross (X) appears on my photo on the screen. Why is that?
• Can I add text to my photos?

Photobooks

• I would like to arrange my photos to be placed in my photobook in a certain order. Is that possible?
• How do I add more pages to my photobook?
• Can I upload and add more photos to my photobook after starting my project?
• Can I change the style of photobook once I have started my project?
• Can I order the photobook I have created in different sizes once I have completed my project?
• A yellow exclamation mark (!) or a red cross (X) appears on my photo on the screen. Why is that?

See all 8 articles

Canvas Prints

• I would like help creating my canvas print order
• What is the red border around the canvas print work area?
• A yellow exclamation mark (!) or a red cross (X) appears on my photo on the screen. Why is that?
• Can I upload and add more photos to my canvas print after starting my project?
• Can I order canvas print that I have created in a different size once I have completed my project?
• How do I clean my canvas print?

Calendars

• Can I change the start date of my calendar once I have started my project?
• Can I upload and add more photos to my calendar after starting my project?
• A yellow exclamation mark (!) or a red cross (X) appears on my photo on the screen. Why is that?

Photo Gifting

• I cannot see the finished gift on the screen, have I done it right?
• A yellow exclamation mark (!) or a red cross (X) appears on my photo on the screen. Why is that?